Software-as-a-Service has become the default delivery model for business tools — from CRM to accounting to design collaboration.
The case for SaaS
- No servers to maintain, patch, or back up
- Predictable subscription pricing instead of large up-front licences
- Continuous updates with no painful migration projects
- Access from anywhere, on any device
The trade-off is dependence on the vendor's roadmap and uptime — which is why due diligence on data portability and SLAs matters.